Patient Information
Everything you need to know about making the appropriate appointment
Appointment Bookings
General Practice
To consult any of our doctors, we now request our patients to make an appointment, on 97831666, or online . This way you are very likely to be seen within ½ hour of walking in. However, making an appointment, does not guarantee being seen at the exact appointed time and there can be delays of up to ½ hour. Of course we will strive to keep our appointments on time.
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Audiology
Appointments with our expert Audiologist Dr Naz Ahmadi can be made directly on 1300 579 079.
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Psychology
Appointment with our Psychologist Petti can be made directly by calling: 0403 868 699.
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If you have multiple or complicated issues to discuss, we request you to warn the reception to be allocated Longer appointments, as explained below.
Appointment Types
Standard Consultations
6 to15 minutes for Single or simple Problems
Long Consultations
(20-30 minutes) for Multiple issues, Travel Advice, Care Plans and Mental health consultations.
Prolonged Consultations
More than 40 minutes are for Complex or multiple medical problems to allow adequate time for proper assessment and treatment.
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Appointments for Covid-19 booster vaccinations (Pfizer Bivalent and, Moderna Bivalent) can be made through HotDoc App. After accessing Hot Doc website, please type in Mt Eliza for suburb and look for Mt Eliza Medical Centre heading.
A Consultation is required for completion of any forms including Travel insurance, Taxi Subsidy, Disability Parking, Centrelink certificates and Medical reports.
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Please feel comfortable to ask for an extended appointment if you feel it is necessary.
Billing Policy
Mt Eliza Medical Centre is a Private Billing Clinic. Children aged under 16 years, Pensioners, and Health Care Cards holders may be bulk billed.
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Private patients will be charged our consultation fees which are accepted in the form of Cash, Master Card or Visa Card. We do not accept American Express or Diners Club cards.
We are registered with Medicare for claiming rebates, which means your payments are lodged electronically after your consultation and the rebate from Medicare will be reimbursed into your nominated bank account, usually within 24 hours.
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Dr Marshal’s fees for a standard consultation is $80.00 with a rebate of $42.85; Long consultations attract a fee of $160 with a rebate of $82.90 by Medicare.
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Dr Savy’s fees are higher ie $106 (rebate $42.85) for standard consults and $ 210 (rebate $82.90) for long consults.
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DVA (Department of Veterans Affairs) Cardholders will be Bulk Billed .
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Medical examinations for insurance, pre-employment, etc. will be billed privately.
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Work Cover related consultations will be billed directly to Work Cover Insurers.
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If you want to know more about our services and fees, please contact us on (03) 9783 1666.
Privacy Policy
Please see our Privacy Policy here.